Call Us (02) 4296 7155
Visit us Cnr Wattle & Shellharbour Rds, Shellharbour NSW 2529

Positions Vacant

1. Casual Customer Service Host

   
    

   An exciting position has arisen for a Customer Service Host who is passionate, energetic and motivated to further expand their skill set working in the hospitality industry.

   
   Being the first point of contact, the successful applicant will be responsible for providing a high-level of customer service to our members and guests and ensure they meet club and licensing requirements. 

   
   Their strong customer service skills are critical whilst displaying a strong passion for our Club in providing information to all demographics. It does not stop there, it is imperative that this continues by up-selling our facilities, products and membership to new and existing members via phone or every experience where an opportunity is present.

   
   The Role

   
   To be successful in this role the incumbent will require:

   • Current RSA Qualification.
   • Advanced written, verbal and communication skills.
   • Strong computer skills.
   • Strong organisational skills with an ability to prioritise and multi-task.
   • Confident and personable with strong customer service skills and attention to detail.
   • Effective conflict resolution skills.
   • A sound understanding of Club operations.
   • The ability to effectively promote and up-sell offerings to new and existing members.
   • A firm understanding of licensing requirements with respect to the Liquor Act, Responsible Service of Alcohol and Responsible Conduct of Gambling and the ability to enforce them when required.
   • Hold a current First Aid Certificate or willingness to obtain this qualification.

   
   We offer fantastic employee benefits and training, along with career development opportunities across an expanding business.
    

   Don’t delay act now!

   
   If you possess the above skills and attributes, then what are you waiting for? Apply now; submit your application to careers@shellys.com.au by Friday 30 June 2017. Please quote position number R003 on your application.
   
   Please note due to the number of applications received; only short listed candidates will be contacted.

2. Casual Food and Beverage Attendants

   
    

   We are on the search for experienced and talented casual Food and Beverage Attendants to join our exceptional team. If you have an outgoing, energetic personality and hospitality is more than just a job for you, we look forward to you joining our team of amazing people.  
   
   There has never been a more exciting time to join our team. Our newest food and beverage and event space opened last week which takes the best of street food, street art, AV and performance. Known as 'Precinct', the new space includes FOUR NEW food outlets and an event space which will provide a unique space for weddings, special occasions, corporate events and workshops.
   
   The Role
   
   As a Food and Beverage Attendant you will be responsible for the following:

   • Wait service, including delivery of meals to patrons and clearing tables.
   • Assisting in functions and events.
   • Bar service, including mixing and serving drinks to patrons.
   • Taking orders and assisting patrons with menu choices.
   • Floor duties, including the collection of glasses and general cleaning.

   
   Key skills and experience for the role:

   • Previous experience in a similar role.
   • Exceptional personal presentation.
   • Energetic individuals with outstanding customer service skills.
   • Positive team players with a flexible, hands-on approach and a strong work ethic.
   • Excellent time management skills and ability to work under pressure.
   • Good working knowledge of WH&S principles, food safety and hygiene.
   • Ability to work days, nights, split shifts and weekend shifts.
   • Current RSA qualification.

   
   We offer fantastic employee benefits and training, along with career development opportunities across an expanding business.
   
   Think you have what it takes? If you possess the above skills and attributes, then what are you waiting for? Apply now; submit your application to careers@shellys.com.au by Friday 30 June 2017. Please quote position number R002 on your application.
   
   Please note due to the number of applications received; only short listed candidates will be contacted.

1. General Application

   

   ARE YOU A COMMITTED INDIVIDUAL?

   
   If you are interested in applying for any suitable positions within the Food & Beverage, Gaming, Cellar, Reception, Kitchen, Promotions or Maintenance departments, please complete the Employment Application Form online and submit a Cover Letter and Resume to complete your application.
   
   Please note we do not always have vacancies in the above areas, therefore your application may only be reviewed if a suitable position does become available.
    
   APPLY ONLINE